7-day refund period
The 30-Day Story Sales System includes a 7-day money-back guarantee. You may explore the complete digital product and request a refund within seven calendar days from the date your purchase is approved.
How to request a refund
Because checkout and payment are processed by Hotmart, submit your request through the refund or support option associated with your Hotmart purchase. Use the same email address used at checkout and provide the transaction details requested by Hotmart. If you need help locating the correct option, email kauech@icloud.com.
Timing and payment method
If a request is submitted within the guarantee period and approved, Hotmart processes the refund according to its procedures. The time needed for the credit to appear may vary depending on the payment method, bank, card issuer, and country. We do not control financial-institution processing times.
Requests after seven days
Requests submitted after the 7-day period may be declined, except where a longer refund right is required by applicable law or where Hotmart determines otherwise under its policies.
Access after a refund
If a refund is issued, access to the digital product may be canceled. You must stop using and must not retain, share, reproduce, distribute, or resell the product materials.
Technical access issues
If you cannot access the product after payment approval, contact kauech@icloud.com. We will make a reasonable effort to help. Reporting an access issue does not reduce your rights during the 7-day refund period.
Contact
Cauê Chatan
Email:
kauech@icloud.com