1. Who we are
This Privacy Policy explains how Cauê Chatan (“we,” “us,” or “our”) handles personal information in connection with the 30-Day Story Sales System website and digital product. For privacy questions or requests, contact kauech@icloud.com.
2. Information we may collect
We may collect information you provide directly, such as your name, email address, support messages, and information related to a purchase or refund request. When analytics or advertising tools are enabled with appropriate notice or consent, we may also receive technical information such as device type, browser, approximate location, pages viewed, referral source, campaign parameters, and interactions with purchase buttons.
3. Checkout and product access
Purchases, payment processing, order confirmation, refunds, and digital product access are handled through Hotmart. Hotmart may collect payment, billing, account, device, and transaction information under its own privacy terms. We do not receive or store your complete payment-card details on this website.
4. How we use information
- To process and support your purchase and provide access to the product.
- To answer questions, provide customer support, and handle refund requests.
- To operate, protect, and improve the website and product.
- To understand marketing performance when analytics or advertising tools are enabled.
- To comply with legal obligations, prevent fraud, and enforce our terms.
5. Cookies and analytics
This website is prepared to use Google Analytics 4 and Meta Pixel, but those tools may be enabled only after the applicable tracking identifiers and consent controls are configured. If enabled, these services may use cookies or similar technologies. You can control cookies through your browser and any consent options displayed on the website.
6. When information may be shared
We may share information with service providers that help us deliver the website, process payments, provide the product, measure performance, prevent fraud, or comply with the law. These may include Hotmart, website hosting providers, Google, and Meta when their services are enabled. We do not sell personal information for money.
7. International processing and retention
Our service providers may operate in different countries, so information may be processed outside your state or country. We retain information only for as long as reasonably necessary for the purposes described above, including tax, accounting, dispute-resolution, security, and legal requirements.
8. Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, or information about how your personal data is used. You may also have the right to withdraw consent or object to certain processing. Send requests to kauech@icloud.com. We may need to verify your identity before completing a request.
9. Children’s privacy
The website and product are intended for business owners and professionals and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
10. Security and external links
We use reasonable measures to protect information, but no online system can be guaranteed completely secure. Third-party services, including Hotmart, are governed by their own privacy policies.
11. Changes and contact
We may update this policy when our practices or legal obligations change. Contact: Cauê Chatan · kauech@icloud.com.